Results
Achieving results for patients
Vennue’s model drives real gains in high-quality care and patient health outcomes.
Effective patient counseling at the pharmacy counter helps improve patient adherence to treatment regimens. Greater medication adherence translates into better health and well-being, fewer hospital visits, and measurable cost savings for the patient and the public health system.
For local institutions adopting Vennue's model, key performance indicators may include:
Improvements in mean clinical and laboratory values such as blood pressure, weight, BMI and hemoglobin
Establishment of systems for reporting and tracking adverse events
Declines in patient health complications or hospital visits resulting from medication errors
Fewer overall hospital visits as patients access quality care through pharmacy staff
Cost savings to the patient (fewer health care fees and fewer missed days of work)
Cost savings for the pharmacy, hospital and health system
The multiplier effect
Vennue's institutional partners serve a population in excess of 12 million patients. Our instructors are teaching pharmacists and healthcare teams to provide a higher level of care focused on patient health rather than drug products. By elevating the quality of care across this network, Vennue’s education model delivers exponential impact.
Measurement
We work closely with local partners to measure and advance the quality of care.
We continually assess our progress through outcome evaluation and project performance monitoring. We measure changes in knowledge and practice with digital tools including pre/post tests at each learning session, comprehensive baseline and endline surveys, and patient interviews.
We routinely evaluate and refine our program initiatives to ensure they address local needs, deliver strong results and translate into meaningful change for the patients and communities served by the health system.
Vennue’s vision
Ultimately, our vision is for all pharmacy practitioners and healthcare workers to earn full recognition as valuable service providers and members of the coordinated healthcare team.
Optimal care is delivered at this nexus point – or Vennue – where the pharmacist, patient and clinician all participate in consultation and decisionmaking.
As a dedicated employee of QPS retail pharmacy chain in Bangladesh, Monir Uddin has recently completed Vennue's training course. Today, Monir has the knowledge and skills to advocate for himself, his fellow pharmacy colleagues and -- perhaps most importantly -- his patients.
Making our vision a reality
When program participants complete our education program, each honoree receives a Quality Pharmacy Care certificate and their first ever name badge – to strengthen their identity and recognition as providers of quality patient care.
These rituals are some of the first critical steps toward positioning the pharmacy workforce in their rightful place in the continuum of patient care.
